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Warranty

VIPER"S CONCEPT LIMITED WARRANTY:

  • Frames are warranted against manufacturing defects in materials and/or workmanship for a period of  2 years from the date of original retail purchase.
  • Components : All other components, suspension parts, frame fixtures and finishes (paint and decals) are warranted against manufacturing defects in materials and/or workmanship for a period of one year from the date of original retail purchase. Suspension forks are not covered by this warranty, but are separately covered by the stated warranty of their manufacturer.

TERMS OF WARRANTY:

  • This warranty is not meant to suggest or imply that the bicycle cannot be broken or will last forever. It does mean that the bicycle is covered subject to the terms of the warranty.
  • This warranty applies only to the original owner of a Viper bike and is not transferable to subsequent owners.
  • For any warranty claim to be considered, the bicycle must be brought in to an Authorized Viper Bicycle Retailer on the same country on which the bicycle was purchased. The bicycle must be in assembled condition and accompanied by the original, dated sales receipt for the bicycle.
  • This warranty applies only to bicycles purchased in fully assembled and adjusted condition from Authorized Viper  Retailers .
  • This warranty is void if the bicycle is subjected to abuse, neglect, improper repair, improper maintenance, alteration, modification, an accident or other abnormal, excessive, or improper use.
  • Damage resulting from normal wear and tear, including the results of fatigue, is not covered. Fatigue damage is a symptom of the frame being worn out through normal use. It is one kind of normal wear and tear, and it is the owner’s responsibility to inspect his/her bicycle. 
  • All labor charges for warranty service are the responsibility of the bicycle’s owner.

During the duration of this warranty, Viper  will either repair any defective frame with the same or most nearly comparable model then available.